When symptoms strike, connect with a Northeast Georgia Physicians Group provider through an E-Visit instead of traveling to the urgent care or the doctor’s office. E-Visits are fast, affordable and secure – and they’re available to everyone 18 or older.
Click the E-Visit link
Once you're in MyChart, look for the "E-Visit" link on your screen. We’ll gather payment information and ask a few questions about your health history and current symptoms.
When will I get my results?
A provider will review your E-Visit questionnaire and reply with your treatment plan and any needed prescriptions within 24 hours.
E-Visits are available seven days a week, 365 days a year. Providers review E-Visit submissions between 8 a.m. and 8 p.m. every day. If an E-Visit is completed during off-hours, a response will be sent the next day.
How much does an E-Visit cost?
An E-Visit costs $40. This is payable using your HSA or credit card – both of which are accepted through MyChart. Insurance will not be filed.
Once your E-Visit questionnaire is submitted a provider will review your symptoms. Just like an in-person visit, the provider will provide a diagnosis, prescribe medication for treatment, and then process your payment for the E-Visit.
If your symptoms are severe or indicate a different issue, the provider may request you see your doctor for an in-person visit. In that scenario, you would not be charged for the E-Visit.
Are E-Visits only for flu symptoms?
At the moment, E-Visits are for flu symptoms as well as COVID-19 symptoms. If you have symptoms for other illnesses, you should still see a physician in person. We hope to offer E-Visits for other symptoms in the future.
What are the symptoms of the flu?
In general, people who have the flu often feel some or all of these symptoms:
- Fever or feeling feverish/chills (not everyone with flu will have fever)
- Sore throat
- Runny or stuffy nose
- Muscle or body aches
- Fatigue (tiredness)
- Some people may have vomiting and diarrhea, though this is more common in children than adults.
What are the symptoms of COVID-19?
The following symptoms may appear 2-14 days after exposure.
- Shortness of Breath
I need assistance with MyChart. Who can I call for support?
To get assistance with the MyChart website or MyChart mobile app, call 770-219-1963.
For questions about your symptoms or if you have concerns about your health, call your primary care clinic.
Do I have to be a patient in the NGPG System?
No, you do not already have to be a patient with NGPG. Anyone 18 or older can sign in or sign up through MyChart and complete an E-Visit. No previous patient history with NGPG or NGHS is required.
If you need help signing up for MyChart, call 770-219-1963.