For information regarding COVID-19 and guidance for patients, please click here.

E-Visits have been updated to include screening questions for COVID-19.

Online treatment —
from anywhere.

When symptoms strike, connect with a Northeast Georgia Physicians Group provider through an E-Visit instead of traveling to the urgent care or the doctor’s office. E-Visits are fast, affordable and secure – and they’re available to everyone 18 or older.

Start your E-Visit in two simple steps:


or Sign-up

E-Visits are conducted through the MyChart website and mobile app. If you have an account, just sign in as usual. If you don’t have an account, you can sign up. If you need help signing up, call 770-219-1963.


Click the E-Visit link

Once you're in MyChart, look for the "E-Visit" link on your screen. We’ll gather payment information and ask a few questions about your health history and current symptoms.

How does it work?

E-Visit FAQs

When will I get my results?

A provider will review your E-Visit questionnaire and reply with your treatment plan and any needed prescriptions within 24 hours.

E-Visits are available seven days a week, 365 days a year. Providers review E-Visit submissions between 8 a.m. and 8 p.m. every day. If an E-Visit is completed during off-hours, a response will be sent the next day.

How much does an E-Visit cost?

An E-Visit costs $40. This is payable using your HSA or credit card – both of which are accepted through MyChart. Insurance will not be filed.

Once your E-Visit questionnaire is submitted a provider will review your symptoms. Just like an in-person visit, the provider will provide a diagnosis, prescribe medication for treatment, and then process your payment for the E-Visit.

If your symptoms are severe or indicate a different issue, the provider may request you see your doctor for an in-person visit. In that scenario, you would not be charged for the E-Visit.

Are E-Visits only for flu symptoms?

At the moment, E-Visits are for flu symptoms as well as COVID-19 symptoms. If you have symptoms for other illnesses, you should still see a physician in person. We hope to offer E-Visits for other symptoms in the future.

What are the symptoms of the flu?

In general, people who have the flu often feel some or all of these symptoms:

  • Fever or feeling feverish/chills (not everyone with flu will have fever)
  • Cough
  • Sore throat
  • Runny or stuffy nose
  • Muscle or body aches
  • Headaches
  • Fatigue (tiredness)
  • Some people may have vomiting and diarrhea, though this is more common in children than adults.

What are the symptoms of COVID-19?

The following symptoms may appear 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of Breath

I need assistance with MyChart. Who can I call for support?

To get assistance with the MyChart website or MyChart mobile app, call 770-219-1963.

For questions about your symptoms or if you have concerns about your health, call your primary care clinic.

Do I have to be a patient in the NGPG System?

No, you do not already have to be a patient with NGPG. Anyone 18 or older can sign in or sign up through MyChart and complete an E-Visit. No previous patient history with NGPG or NGHS is required.

If you need help signing up for MyChart, call 770-219-1963.