When symptoms strike, connect with a Northeast Georgia Physicians Group provider through an E-Visit instead of traveling to the urgent care or the doctor’s office. E-Visits are fast, affordable and secure – and they’re available to everyone 18 or older.
Symptoms checked by E-Visits:
- Flu Symptoms
- Coronavirus Symptoms
- Sinus Problems
- Urinary Problems
Click the E-Visit link
Once you're in MyChart, look for the "E-Visit" link on your screen. We’ll gather payment information and ask a few questions about your health history and current symptoms.
When will I get my results?
A provider will review your E-Visit questionnaire and reply with your treatment plan and any needed prescriptions within 24 hours.
E-Visits are available seven days a week, 365 days a year. Providers review E-Visit submissions between 8 a.m. and 8 p.m. every day. If an E-Visit is completed during off-hours, a response will be sent the next day.
How much does an E-Visit cost?
An E-Visit costs $40. This is payable using your HSA or credit card – both of which are accepted through MyChart. Insurance will not be filed.
Once your E-Visit questionnaire is submitted a provider will review your symptoms. Just like an in-person visit, the provider will provide a diagnosis, prescribe medication for treatment, and then process your payment for the E-Visit.
If your symptoms are severe or indicate a different issue, the provider may request you see your doctor for an in-person visit. In that scenario, you would not be charged for the E-Visit.
What symptoms can I check through E-Visits?
In general, people who have the flu often feel some or all of these symptoms:
- Fever or feeling feverish/chills (not everyone with flu will have fever)
- Sore throat
- Runny or stuffy nose
- Muscle or body aches
- Fatigue (tiredness)
- Some people may have vomiting and diarrhea, though this is more common in children than adults.
The following symptoms may appear 2-14 days after exposure.
- Shortness of Breath
Sinus problem symptoms
In general, people who have sinus problems feel some or all of these symptoms:
- Nasal inflammation
- Thick, discolored nasal mucus in the nose
- Post-nasal drainage
- Pain or tenderness in face
- Reduced sense of smell and taste
Urinary problem symptoms
Early medical evaluation is important to determine the cause of bladder symptoms. Some problematic bladder issues include:
- Bladder leakage
- Pain when urinating
- Cloudy urine
- Frequent/sudden urge to urinate
- Pain during intercourse
- Pain or pressure in lower abdomen
I need assistance with MyChart. Who can I call for support?
To get assistance with the MyChart website or MyChart mobile app, call 770-219-1963.
For questions about your symptoms or if you have concerns about your health, call your primary care clinic.
Do I have to be a patient in the NGPG System?
No, you do not already have to be a patient with NGPG. Anyone 18 or older can sign in or sign up through MyChart and complete an E-Visit. No previous patient history with NGPG or NGHS is required.
If you need help signing up for MyChart, call 770-219-1963.