NGHS Reaches Agreement with Anthem

Published: Monday, January 6, 2020

Northeast Georgia Health System (NGHS) and Anthem Blue Cross Blue Shield have announced an agreement on a new contract that covers the care NGHS provides to Anthem commercial (employer-sponsored) health plan members.

“I’m pleased to announce a new multi-year agreement that restores in-network access for patients at all NGHS locations – including all Northeast Georgia Medical Center (NGMC) hospitals, Northeast Georgia Physicians Group offices, The Heart Center of NGMC practices, Urgent Care centers and more,” said Steve McNeilly, Vice President of Managed Care at NGHS.  “Negotiations are complex and we recognize that they are often frustrating to members. We appreciate the support and patience of our community.”

“We are happy to resume our partnership with NGHS in a new agreement that will drive quality, affordability and accessibility for those we serve,” said Pam Stahl, President of Anthem Blue Cross and Blue Shield. “We value the relationships we have with the providers in our network, which are absolutely critical to creating options for our consumers and fulfilling our mission of improving the lives of the people in the communities we serve.”

“We look forward to providing patients with the care they deserve through this renewed agreement with Anthem,” said Carol Burrell, president and CEO of NGHS. “For 68 years, NGHS has grown as Northeast Georgia has grown, and partnerships like this are integral to that success. Our goal is always to maintain fair agreements like this that provide our patients with the coverage they need and ensure they have high-quality health care close to home.”

Patients can visit or call the Patient Information Line at 770-691-3588 for more information and answers to frequently asked questions. Patients can also call the number on the back of their Anthem insurance card for further assistance.



Northeast Georgia Health System (NGHS) is a non-profit on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through four hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder and Dahlonega – with a total of more than 700 beds and more than 1,100 medical staff members representing more than 50 specialties. Learn more at


Anthem Blue Cross and Blue Shield, and Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. are independent licensees of the Blue Cross Blue Shield Association. The Blue Cross Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Additional information about Anthem Blue Cross and Blue Shield is available at Also, follow us on Twitter at